Camping Guidelines and Cancellations
Bookings and payments are made through PitchUp
Opening times are as follows:
SHOP 9am – 6pm
CAFE 9am – 5pm daily
(During wintertime shop and cafe close 1 hour earlier)
Normal arrival time is 2pm onwards (3pm on Sundays) and departure is 12 noon (2pm on Sundays). If you’re going to arrive out with shop hours please let us know. 01337 857749 (9am-6pm).
Camping is in the Bankings field .
Only paying campers are allowed on site.
Please respect fellow campers and local residents; keep noise to a minimum, especially after 10pm.
PLEASE TIDY UP AFTER YOURSELF; SEPARATE YOUR WASTE AND USE THE RECYCLING BINS
NEAR KITCHEN DOOR BEHIND WOODEN FENCE.
Thank you very much and we wish you a pleasant stay!
Refunds and Cancellations.
Should for any reason you may have to change or cancel your stay with us, refunds are as follows:
Up to 14 days prior to arrival; full refund less 15% of total payment (If booked by pitchup this is your deposit)
No refunds within 14 days of arrival date.
Please note the water comes from a private supply. The source of this water is a spring on Falkland Hill, it is subsequently filtered and chlorinated. Although the quality of this water is usually acceptable for drinking, under certain circumstances the quality may be lower than you would expect from a public supply. See www.privatewatersupplies.gov.uk for further information.